Job Description
Join Denver's premier hospitality team as an Evening Part-Time Customer Service Specialist! We're urgently seeking energetic professionals to deliver exceptional guest experiences during evening and weekend shifts. This flexible role offers competitive pay and opportunities for advancement in Denver's thriving tourism scene.
As a key member of our guest services team, you'll be the face of our operations during peak evening hours. We provide comprehensive training and a supportive environment where your dedication to guest satisfaction is valued. Perfect for students, night owls, or those seeking supplemental income!
Responsibilities
- Deliver exceptional customer service during evening and weekend shifts
- Handle guest inquiries, reservations, and check-in/check-out procedures
- Manage payment processing and POS transactions accurately
- Address guest concerns with professionalism and problem-solving skills
- Maintain clean and organized public areas
- Collaborate with overnight team for seamless operations
- Assist with inventory management and supply replenishment
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Availability for evening shifts (4 PM - 12 AM) and weekends
- Strong communication and interpersonal skills
- Basic computer proficiency and POS system knowledge
- Ability to work independently and as part of a team
- Reliable transportation to downtown Denver location
- Must pass background check and drug screening