Job Description
Join our dynamic team in Charlotte, NC! Urban Retail Solutions is urgently hiring Evening Part-Time Customer Service Specialists to deliver exceptional experiences during our peak hours. This flexible role offers perfect work-life balance for students, parents, or professionals seeking supplemental income. Enjoy a vibrant work environment with competitive pay and growth opportunities.
As a key part of our retail operations, you'll engage with diverse customers, resolve inquiries, and maintain store excellence. Training provided – no experience necessary! Apply today to secure your spot in this urgent hiring opportunity.
Responsibilities
- Deliver outstanding customer service during evening hours (4 PM - 10 PM)
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer inquiries and complaints with professionalism
- Collaborate with team members to maintain store cleanliness
- Support visual merchandising and promotional displays
- Adhere to safety protocols and loss prevention procedures
Qualifications
- Availability to work evenings and weekends (flexible scheduling)
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Ability to stand for extended periods and handle physical tasks
- Basic computer literacy and comfort with technology
- Positive attitude and customer-first mindset
- No prior experience required – training provided
- Reliable transportation to Charlotte location