Job Description
Join Fresno's leading community service provider as an Evening Part-Time Customer Service Specialist! We're seeking energetic professionals to deliver exceptional support during flexible evening shifts (5 PM - 10 PM). Perfect for students, parents, or anyone seeking work-life balance. Enjoy competitive pay, comprehensive training, and a positive team environment where your contributions directly impact our community. Hiring immediately – apply today and start your rewarding career journey!
Responsibilities
- Deliver outstanding customer support via phone, email, and in-person interactions
- Process transactions and maintain accurate client records using CRM systems
- Resolve inquiries efficiently while maintaining high satisfaction standards
- Collaborate with day-shift teams for seamless service continuity
- Support community outreach initiatives during evening events
- Adhere to company protocols and data security guidelines
Qualifications
- High school diploma or equivalent (college students encouraged)
- Minimum 6 months customer service or retail experience
- Strong verbal communication and conflict resolution skills
- Proficient with digital tools (MS Office, CRM platforms)
- Flexibility to work evenings, weekends, and holidays as needed
- Valid CA driver's license for occasional off-site duties
- Ability to stand for extended periods during in-person shifts