Job Description
Join our dynamic team at San Diego Community Services and thrive in a flexible evening environment where your skills make a real impact. We're seeking motivated Part-Time Customer Service Specialists to deliver exceptional support during evening and weekend shifts. Enjoy competitive pay, no weekend-only schedules, and a culture that values work-life balance. Perfect for students, parents, or anyone seeking flexible hours in sunny San Diego.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person during evening hours (4 PM - 12 AM)
- Process transactions and resolve inquiries efficiently using CRM systems
- Collaborate with night shift teams to ensure seamless service transitions
- Maintain accurate records of customer interactions and service requests
- Support inventory management and facility security during late hours
- Train and mentor new evening associates on service protocols
- Contribute to weekend operational excellence as scheduled
Qualifications
- High school diploma or equivalent; college preferred
- 1+ years customer service or retail experience
- Availability for 20-30 hours/week including weekends
- Proficiency with Microsoft Office and point-of-sale systems
- Strong problem-solving and conflict resolution skills
- Ability to work independently with minimal supervision
- Valid California driver's license (if driving required)
- Bilingual Spanish/English a significant plus