Job Description
Join our dynamic team as an Evening Part-Time Customer Service Specialist! We're urgently hiring motivated individuals to deliver exceptional customer experiences during our peak evening hours. This flexible role offers competitive pay, immediate start, and the opportunity to grow with a leading retail partner. Perfect for students, parents, or anyone seeking a rewarding evening schedule in Colorado Springs. Enjoy a supportive environment with comprehensive training and performance-based incentives.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person during evening hours (4 PM - 10 PM)
- Process transactions accurately using POS systems while maintaining cash handling standards
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with inventory management and merchandising during evening shifts
- Collaborate with day staff to ensure seamless store operations
- Uphold brand standards through visual merchandising and cleanliness protocols
- Contribute to a positive team culture through proactive communication
Qualifications
- Previous customer service or retail experience preferred
- Availability to work flexible evening shifts (minimum 20 hours/week)
- Strong communication and problem-solving skills
- Basic math proficiency for transaction processing
- Ability to stand for extended periods and handle physical merchandise
- Reliable transportation and punctuality
- Positive attitude with a customer-first mindset
- Must pass background check and drug screening