Job Description
Join our vibrant team at Retail Plus UK as an Evening Part-Time Customer Service Specialist! We're seeking friendly, energetic individuals to deliver exceptional customer experiences during our peak evening hours. This flexible role is perfect for students, parents, or anyone seeking work-life balance while making a meaningful impact in our community.
Enjoy competitive hourly rates, comprehensive training, and a supportive work environment. Evening shifts typically run from 5 PM to 10 PM, Monday to Sunday, with guaranteed hours and opportunities for advancement. Apply today and transform your evenings into rewarding experiences!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with exceptional professionalism
- Process transactions accurately using our POS system while maintaining cash handling protocols
- Resolve customer concerns promptly and escalate complex issues to management
- Maintain organized product displays and ensure store cleanliness during evening hours
- Collaborate with day-shift staff to ensure seamless operational transitions
- Assist with inventory management and stock replenishment during quiet periods
- Contribute to a positive team environment through proactive communication
Qualifications
- Previous customer service or retail experience preferred
- Strong communication skills with clear, professional telephone manner
- Ability to work efficiently in a fast-paced evening environment
- Basic computer literacy and comfort with transaction systems
- Reliable transportation and punctual attendance record
- Positive attitude and commitment to exceptional service standards
- Flexibility to work weekends and bank holidays as required
- Right to work in the UK with valid documentation