Job Description
Join our dynamic team at Premier Retail Solutions as an Evening Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional customer experiences during our peak evening hours. This flexible role offers competitive compensation in a supportive environment perfect for students, parents, or professionals seeking supplemental income.
As a key member of our customer experience team, you'll handle inquiries, process transactions, and maintain store presentation while ensuring every interaction exceeds expectations. We provide comprehensive training and opportunities for advancement within our growing retail network.
Responsibilities
- Provide exceptional in-person customer service during evening hours (4 PM - 10 PM)
- Process transactions accurately using POS systems and handle cash operations
- Assist customers with product inquiries, returns, and exchanges
- Maintain organized and visually appealing store displays and merchandise
- Collaborate with team members to ensure smooth store operations
- Resolve customer concerns promptly and escalate issues when necessary
- Adhere to all safety protocols and loss prevention procedures
Qualifications
- High school diploma or equivalent required
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to stand for extended periods and lift up to 25 pounds
- Basic math proficiency for cash handling
- Reliable transportation and punctual attendance
- Flexible availability including weekends and holidays
- Positive attitude with problem-solving aptitude