Job Description
Join our dynamic team as an Evening Part-Time Customer Service Specialist! We're urgently hiring motivated individuals to deliver exceptional customer experiences during our peak evening hours. This flexible role offers competitive pay, training, and immediate start opportunities. Perfect for students, professionals, or anyone seeking work-life balance.
As a key member of our customer experience team, you'll handle inquiries, resolve issues, and ensure client satisfaction during our busiest periods. We provide comprehensive onboarding and ongoing support to set you up for success.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person during evening hours (4 PM - 10 PM)
- Process transactions and maintain accurate records using our POS system
- Resolve customer complaints with empathy and efficiency
- Assist with inventory management and store merchandising
- Collaborate with team members to ensure smooth evening operations
- Adhere to company policies and safety protocols
Qualifications
- Excellent communication and interpersonal skills
- Previous customer service or retail experience preferred
- Ability to work evenings, weekends, and holidays
- Proficient with basic computer systems and POS technology
- Strong problem-solving abilities and attention to detail
- Positive attitude and team-oriented mindset
- Right to work in the United Kingdom