Job Description
Join our dynamic team as an Evening Part-Time Customer Service Specialist at Premier Retail Solutions! We're seeking energetic professionals to deliver exceptional customer experiences during our peak evening hours. This role offers flexible scheduling, competitive pay, and opportunities for growth in a fast-paced retail environment. Perfect for students, parents, or anyone seeking a rewarding evening position with a supportive team.
Why Work With Us?
- Flexible evening shifts (4:00 PM - 9:00 PM)
- Competitive hourly wage plus performance bonuses
- Free employee parking and transit allowance
- Comprehensive product training and career development
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately using POS systems and inventory management software
- Resolve customer inquiries and complaints with professionalism and empathy
- Assist with store merchandising, visual displays, and inventory management
- Collaborate with team members to ensure smooth evening operations
- Uphold company standards for safety, cleanliness, and brand presentation
- Document customer feedback and operational insights for team improvement
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work evenings, weekends, and holidays as needed
- Basic proficiency with POS systems and Microsoft Office Suite
- Valid California driver's license (if driving required for role)
- Positive attitude with a passion for helping others
- Ability to stand/walk for extended periods and lift up to 25 lbs