Job Description
Join our dynamic team at Urban Retail Solutions Ltd as an Evening Part-Time Customer Service Representative! We're seeking friendly and motivated individuals to deliver exceptional customer experiences during our peak evening hours. This flexible role offers competitive pay and is perfect for students, parents, or anyone seeking work-life balance. Enjoy a vibrant work environment with opportunities for growth and development.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately using our POS system
- Assist with stock management and inventory checks
- Maintain a clean and organized sales floor
- Resolve customer complaints with empathy and efficiency
- Collaborate with team members to ensure seamless operations
- Adhere to all company policies and safety standards
Qualifications
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings (5 PM - 10 PM)
- Basic proficiency with point-of-sale systems
- Attention to detail and accuracy
- Positive attitude and problem-solving mindset
- Eligibility to work in the UK
- Reliable transportation to Oxford Street location