Job Description
Join our dynamic team and kickstart your career! We're seeking enthusiastic evening part-time Customer Service Representatives in Kansas City, MO. Perfect for students and career changers with no prior experience – we provide full training! Enjoy flexible evening schedules while gaining valuable skills in a supportive environment. No experience required – just bring your positive attitude and eagerness to learn.
Responsibilities
- Delight customers via phone, email, and chat with exceptional service
- Resolve inquiries efficiently using our user-friendly systems
- Collaborate with teammates to ensure seamless service delivery
- Document interactions accurately in our CRM platform
- Contribute to continuous improvement initiatives
- Maintain professional knowledge of products/services
- Uphold company standards for quality and compliance
Qualifications
- High school diploma or equivalent (students welcome!)
- Available for evening shifts (typically 4 PM - 10 PM)
- Excellent communication and interpersonal skills
- Basic computer proficiency and tech-savviness
- Strong problem-solving abilities
- Positive, resilient mindset
- Reliable transportation to our downtown location
- Ability to work independently and as part of a team