Job Description
Join our dynamic team at Peach State Solutions as a part-time Evening Customer Service Representative! We're seeking enthusiastic individuals to deliver exceptional customer experiences during flexible evening and weekend shifts. Perfect for students, career-changers, or anyone seeking work-life balance, this entry-level role offers competitive pay and growth opportunities in Atlanta's thriving service industry.
Why You'll Love This Role:
- Competitive hourly pay with weekly payouts
- Flexible scheduling accommodating school/personal commitments
- Comprehensive training program
- Opportunities for advancement to full-time roles
Responsibilities
- Handle customer inquiries via phone, email, and live chat with professionalism
- Resolve billing and service issues using CRM systems
- Process orders and maintain accurate transaction records
- Collaborate with support teams to resolve complex cases
- Contribute to continuous improvement of customer workflows
- Adhere to company policies and data security protocols
Qualifications
- High school diploma or equivalent (students welcome)
- Strong verbal and written communication skills
- Basic computer proficiency with ability to learn new systems
- Flexible schedule availability (evenings/weekends required)
- Customer-focused mindset with problem-solving aptitude
- Ability to work independently and in team environments