Job Description
Join our vibrant community team as an Evening Part-Time Customer Service Associate! Perfect for students, career changers, or anyone seeking flexible evening hours with no experience required. We provide comprehensive training and a supportive environment where you can develop new skills while serving Sacramento residents. Enjoy competitive pay, a welcoming atmosphere, and the satisfaction of making a positive impact in your local community.
Responsibilities
- Deliver exceptional customer service in person and via phone during evening hours (4 PM - 10 PM)
- Assist clients with service inquiries, account information, and basic troubleshooting
- Process transactions accurately and maintain detailed documentation
- Collaborate with team members to resolve customer concerns efficiently
- Support community outreach initiatives during evening events
- Maintain clean and organized service areas
- Adhere to all safety protocols and confidentiality standards
Qualifications
- No prior experience necessary – we provide full training!
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- High school diploma or equivalent preferred
- Reliable transportation to downtown Sacramento location
- Ability to stand/walk for extended periods
- Positive attitude and willingness to learn new systems
- Availability to work 3-5 evenings per week (including weekends)