Job Description
Join our dynamic team at Urban Hospitality Group and become part of LA's vibrant nightlife scene! We're seeking enthusiastic Evening Part-Time Customer Service Associates to deliver exceptional guest experiences at our high-energy downtown venue. This immediate hire position offers flexible evening shifts (4-10 PM) with competitive pay and a fun, fast-paced work environment. No prior experience required – we provide comprehensive training!
As a key member of our guest services team, you'll be the face of our establishment, ensuring every visitor feels welcomed and valued. Enjoy working alongside a supportive team while developing valuable customer service skills in one of LA's most exciting industries. Apply today and start earning tomorrow!
Responsibilities
- Greet and seat guests with professionalism and warmth
- Process payments accurately and efficiently using POS systems
- Manage reservations and maintain waitlist during peak hours
- Assist with venue cleanliness and stocking supplies
- Resolve guest inquiries and concerns promptly
- Collaborate with kitchen and bar staff for seamless service
- Adhere to all safety and sanitation protocols
Qualifications
- 18+ years old with reliable evening availability
- Outgoing personality with strong communication skills
- Ability to multitask in a fast-paced setting
- Basic math proficiency for cash handling
- Team player with positive attitude
- Previous customer service experience preferred
- Flexible schedule including weekends
- Must provide own black slacks and non-slip shoes