Job Description
Join our dynamic team in Kansas City and transform your evenings into rewarding income! Urban Staffing Solutions is urgently hiring motivated individuals for flexible evening part-time roles. Perfect for students, side hustlers, or anyone seeking extra cash without daytime commitments. Enjoy competitive pay, inclusive training, and a supportive work environment. Apply now and start earning tonight!
Responsibilities
- Deliver exceptional customer service via phone, email, and chat support
- Process transactions and resolve billing inquiries efficiently
- Update customer records with accurate information
- Collaborate with team members to resolve complex issues
- Maintain detailed documentation of all interactions
- Adhere to company policies and security protocols
- Meet performance metrics including response times and resolution rates
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Proficient with basic computer systems and software
- Flexible evening availability (4 PM - 11 PM)
- Reliable transportation to our Kansas City location
- Positive attitude and willingness to learn