Job Description
Join FlexiWork Solutions and start earning extra cash with our flexible evening part-time positions! We're urgently seeking motivated entry-level candidates to join our dynamic customer service team in sunny Miami. Perfect for students, parents, or anyone seeking supplemental income, these roles offer competitive pay and a supportive work environment. Enjoy evenings off while building valuable professional experience in a fast-paced, growth-oriented company. No prior experience required – we provide comprehensive training!
Responsibilities
- Handle incoming customer inquiries via phone and chat with professionalism and efficiency
- Process transactions and resolve billing issues accurately
- Update customer records in our CRM system while maintaining data integrity
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics including call quality and resolution times
- Adhere to company policies and confidentiality standards
- Contribute to a positive team atmosphere through proactive communication
Qualifications
- High school diploma or equivalent required
- Strong verbal communication skills in English
- Basic computer literacy and typing proficiency
- Ability to work flexible evening shifts (4 PM - 10 PM)
- Positive attitude and customer-focused mindset
- Reliable transportation to our downtown Miami location
- Previous customer service experience preferred but not required
- Quick learner with attention to detail