Job Description
Join FlexiPay Solutions Inc. and transform your schedule into your advantage! We're seeking enthusiastic Evening Part-Time Customer Service Associates in San Diego to deliver exceptional support while enjoying the freedom of daily pay. Perfect for students, parents, and night owls seeking flexible hours with competitive compensation. No weekends required—work 4-6 hour evening shifts (4 PM - 10 PM) with same-day payouts. Experience a supportive environment where your contributions matter, and your time is valued.
Responsibilities
- Provide exceptional customer support via phone, email, and chat during evening hours
- Resolve inquiries, troubleshoot issues, and process transactions efficiently
- Document interactions accurately in CRM systems while maintaining confidentiality
- Collaborate with day-team to ensure seamless customer handoffs
- Meet performance metrics for resolution time and customer satisfaction
- Adhere to company protocols and compliance standards
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service experience preferred
- Strong communication skills with clear, professional phone demeanor
- Ability to multitask in fast-paced evening environment
- Reliable transportation and punctual attendance
- Basic proficiency with CRM software and MS Office Suite
- Flexibility to cover occasional weekend shifts if needed