Job Description
Join our dynamic team at CitySolutions NC as an Evening Part-Time Customer Service Associate! We're urgently seeking friendly, reliable individuals to deliver exceptional service during our peak evening hours. This role offers competitive pay, flexible scheduling, and a vibrant team environment. Perfect for students or professionals seeking evening work in the heart of Charlotte.
Responsibilities
- Provide outstanding customer support via phone, email, and in-person interactions
- Process transactions accurately using POS systems
- Manage inventory and stock shelves during evening shifts
- Resolve customer inquiries with professionalism and empathy
- Collaborate with team members to maintain store cleanliness
- Assist with visual merchandising and promotional displays
- Document daily operations and customer feedback
Qualifications
- High school diploma or equivalent
- Previous customer service or retail experience preferred
- Availability to work evenings (4 PM - 10 PM) weekends
- Strong communication and interpersonal skills
- Basic math proficiency and cash handling ability
- Reliable transportation to Charlotte location
- Positive attitude and problem-solving mindset