Job Description
Join our dynamic team at Urban Retail Solutions as an Evening Part-Time Customer Service Associate! We're seeking friendly, reliable individuals to deliver exceptional service during our busy evening hours. This role offers flexible scheduling, competitive pay, and opportunities for growth within our retail environment. Perfect for students, second earners, or anyone seeking a rewarding part-time position in Charlotte's vibrant retail scene.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately and efficiently using POS systems
- Assist with inventory management and stock replenishment during evening shifts
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with evening team members to maintain store appearance and operations
- Support visual merchandising efforts for evening displays and promotions
Qualifications
- High school diploma or equivalent required
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic math and computer proficiency
- Availability to work flexible evening shifts (3-11 PM)
- Positive attitude and problem-solving mindset