Job Description
Join our dynamic team as an Evening Part-Time Customer Experience Specialist at Pinecrest Retail Solutions. We're seeking energetic professionals who thrive in fast-paced environments and deliver exceptional service during our peak evening hours. This role offers flexible scheduling (20-25 hours/week, 3-5pm-10pm) with competitive pay and growth opportunities within our expanding retail network. Perfect for students, parents, or anyone seeking work-life balance!
Enjoy a modern workspace with comprehensive training, employee discounts, and a supportive team culture. Our Raleigh location is easily accessible via public transport and offers free parking. We value diversity and are committed to creating an inclusive workplace where every team member can thrive.
Responsibilities
- Deliver outstanding customer service through personalized product recommendations and issue resolution
- Operate POS systems efficiently while maintaining accurate cash handling procedures
- Stock merchandise, maintain visual displays, and ensure store cleanliness during evening hours
- Process returns/exchanges and assist with inventory management tasks
- Collaborate with evening shift team to achieve daily sales targets
- Participate in product knowledge training to stay updated on new arrivals
- Assist with store closing procedures including securing premises
Qualifications
- Previous retail or customer service experience preferred but not required
- Strong communication skills with ability to engage diverse customer demographics
- Basic math proficiency and comfort handling cash/POS systems
- Availability for flexible evening shifts (minimum 3 days/week including weekends)
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and problem-solving mindset under pressure
- High school diploma or equivalent; current college students encouraged to apply
- Reliable transportation and punctuality are essential