Job Description
Join Urban Outfitters' vibrant team as an Evening Part-Time Customer Experience Specialist! Perfect for students or night owls, this role offers flexible evening and weekend shifts while delivering exceptional service in our iconic Minneapolis store. You'll be the heart of our retail environment, creating memorable interactions that keep customers returning. Enjoy competitive pay, employee discounts, and a dynamic atmosphere where your style and personality shine. No prior experience required – we provide comprehensive training to set you up for success.
Responsibilities
- Deliver outstanding customer service through personalized assistance and product knowledge
- Process transactions accurately using POS systems while maintaining cash security
- Merchandise and maintain visually appealing store displays during evening hours
- Resolve customer inquiries with empathy and solution-oriented approaches
- Collaborate with night-shift teams for seamless store operations and inventory management
- Support visual standards during evening restocking and replenishment activities
Qualifications
- Availability for evening shifts (3:00 PM - 11:00 PM) and weekend schedules
- Strong communication skills and natural customer service orientation
- Ability to work efficiently in fast-paced retail environments
- Basic math proficiency for transaction handling
- Reliable transportation and punctuality for scheduled shifts
- Comfortable standing/walking for extended periods
- 18+ years of age with legal work authorization