Job Description
Join our dynamic team at Urban Hospitality Group where flexibility meets opportunity! We're seeking Evening Hospitality Associates to deliver exceptional guest experiences during our peak evening hours. This part-time role offers perfect work-life balance with weekday and weekend evening shifts, ideal for students, parents, or anyone seeking supplemental income. Enjoy a supportive environment with competitive pay, free on-site parking, and employee dining discounts. No weekends required - our schedule accommodates your lifestyle while providing valuable hospitality experience.
Responsibilities
- Provide exceptional customer service to evening guests with warm, professional interactions
- Manage check-in/check-out processes efficiently using our digital systems
- Prepare and maintain clean, inviting public areas and guest rooms
- Handle guest inquiries and resolve issues promptly with solution-oriented approach
- Collaborate with team members during shift transitions for seamless operations
- Follow all safety protocols and maintain security standards during evening hours
- Assist with light administrative tasks including reservation management
Qualifications
- Previous customer service or hospitality experience preferred but not required
- Strong communication skills with positive, approachable demeanor
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Reliable transportation and consistent evening availability (4-8 hour shifts)
- Basic computer literacy and willingness to learn new systems
- Detail-oriented with strong organizational skills
- 18+ years of age with ability to work independently
- Valid driver's license preferred for errand duties