Job Description
Join our vibrant team at Oceanview Hospitality Group and become the face of excellence for our guests during Miami's most magical hours. We're seeking enthusiastic Evening Guest Services Associates to deliver exceptional experiences at our premium beachfront property. This immediate opening offers flexible evening shifts perfect for students, professionals, or anyone seeking rewarding part-time work in Miami's dynamic hospitality scene.
Responsibilities
- Provide exceptional guest check-in/check-out services with warm professionalism
- Manage reservation systems and address guest inquiries in real-time
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Assist with event setup and VIP guest experiences during evening hours
- Resolve guest concerns promptly while maintaining brand standards
- Uphold strict safety and cleanliness protocols throughout all areas
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or hospitality experience
- Flexible availability including weekends and holidays
- Proficient with reservation software and POS systems
- Exceptional communication skills in English (Spanish fluency preferred)
- Ability to multitask in fast-paced environments
- Valid Florida driver's license and reliable transportation
- Positive attitude with problem-solving aptitude