Job Description
Join our vibrant team at Coastal Hospitality Group and be the heart of our evening operations! We're seeking enthusiastic Evening Guest Services Associates to deliver exceptional experiences to our guests during peak evening hours. This flexible part-time role offers the perfect work-life balance with evening shifts and weekends off. Enjoy a supportive environment, competitive pay, and opportunities for growth. Apply today and become part of Virginia Beach's premier hospitality experience!
Responsibilities
- Provide exceptional guest service with a warm and welcoming demeanor
- Manage check-in/check-out processes efficiently using our reservation system
- Address guest inquiries and resolve issues promptly
- Maintain cleanliness and organization of public areas
- Coordinate with housekeeping and security teams for seamless operations
- Process payments and handle cash transactions accurately
- Assist with event setup and evening guest activities
Qualifications
- High school diploma or equivalent required
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Flexibility to work evenings, weekends, and holidays
- Basic computer proficiency and comfort with reservation systems
- Positive attitude and problem-solving mindset
- Must be available for evening shifts (4 PM - 12 AM)