Job Description
Join our dynamic team at Coastal Hospitality Group and become the heart of our guest experience! We're seeking enthusiastic Evening Guest Services Associates to deliver exceptional service during our busiest evening and weekend shifts. Enjoy flexible scheduling, competitive pay, and a vibrant work environment steps from the Virginia Beach oceanfront. Perfect for students, night owls, or anyone seeking rewarding part-time work with growth opportunities.
Responsibilities
- Deliver outstanding guest assistance during evening and weekend operations
- Manage check-in/check-out processes efficiently using our hospitality software
- Handle guest inquiries and resolve service concerns with professionalism
- Maintain pristine lobby and common areas throughout shift
- Coordinate with housekeeping and security teams for seamless operations
- Process payments and manage cash handling procedures accurately
Qualifications
- Previous customer service or hospitality experience preferred
- Availability for evening shifts (4 PM - 12 AM) and weekend schedules
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with POS systems
- Must be 18+ and authorized to work in the US