Job Description
Join our award-winning hospitality team as an Evening Guest Service Associate! Coastal Hospitality Group is seeking energetic professionals to deliver exceptional guest experiences during our peak evening hours. This flexible part-time role offers competitive pay, complimentary meals, and opportunities for advancement in a dynamic beachfront environment. Perfect for students, parents, or anyone seeking a rewarding evening schedule in Jacksonville's vibrant tourism sector.
What We Offer:
- Flexible evening shifts (4 PM - 11 PM)
- Competitive hourly wages + performance bonuses
- Free employee meals and uniform allowance
- On-the-job training and career development
- Positive, team-oriented culture
Responsibilities
- Deliver exceptional guest service through personalized assistance and problem-solving
- Manage guest check-ins, check-outs, and room assignments efficiently
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest inquiries and resolve complaints with professionalism
- Uphold cleanliness and safety standards in public areas
- Contribute to a positive team environment through collaboration
Qualifications
- High school diploma or equivalent required
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic computer proficiency with point-of-sale systems
- Attention to detail and organizational abilities
- Valid Florida driver's license (if required for errands)
- Ability to stand/walk for extended periods