Job Description
Join our vibrant team at Metro Hospitality Group as an Evening Guest Service Associate! We're seeking friendly, energetic professionals to deliver exceptional guest experiences during our evening operations. This flexible part-time role offers competitive pay, a dynamic work environment, and opportunities for advancement in the hospitality industry. Perfect for students, professionals, or anyone seeking rewarding evening work in Dallas.
Responsibilities
- Deliver outstanding customer service to all guests
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Ensure common areas are clean and well-maintained
- Collaborate with team members for seamless operations
- Adhere to safety and security protocols
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic computer proficiency and POS system knowledge
- Attention to detail and organizational abilities
- Positive attitude and team-oriented mindset