Job Description
Join Austin's premier luxury hospitality group as an Evening Guest Experience Associate! We're seeking dynamic individuals to deliver exceptional service during our high-energy evening operations. Perfect for students, artists, or night owls seeking flexible evening hours with immediate start dates. Enjoy competitive pay, premium training, and a vibrant work environment in the heart of downtown Austin.
Why Join Us?
• Competitive hourly wages plus tips
• Premium skill development programs
• Flexible scheduling (evening/night shifts)
• Immediate hiring – start within 48 hours
• Free parking & proximity to public transit
Responsibilities
- Deliver personalized guest experiences with attention to detail
- Manage reservations and optimize seating flow during peak hours
- Process payments and maintain accurate cash handling procedures
- Collaborate with kitchen/bar teams for seamless service
- Uphold cleanliness standards across all guest areas
- Resolve guest inquiries with professionalism and poise
- Contribute to a positive, energetic team atmosphere
Qualifications
- Minimum 1 year customer service experience preferred
- Evening/night shift availability (4 PM - 1 AM)
- Strong communication and problem-solving skills
- Ability to thrive in fast-paced environments
- TAM (Team Austin Member) certification a plus
- Basic POS system knowledge
- Must be 18+ and eligible to work in the US
- Passion for Austin's vibrant nightlife scene