Job Description
Are you seeking flexible evening part-time jobs in Tampa, FL that offer growth and stability? Tampa Logistics Solutions is currently looking for a detail-oriented Customer Experience Associate to join our elite evening operations team.
We are committed to delivering excellence in logistics support, and our evening shift team is the backbone of our customer satisfaction strategy. In this role, you will interact with clients to resolve issues, process transactions, and ensure our logistics services run smoothly after hours.
Why Join Us?
- Competitive Pay: Earn between $18.00 and $24.00 per hour.
- Flexible Schedule: Structured evening shifts with no weekend overtimes.
- Career Growth: Clear pathways for advancement within our Tampa facility.
- Modern Environment: Work in a state-of-the-art facility in the heart of Tampa.
Responsibilities
- Provide exceptional support to clients via phone, email, and chat during evening hours (4:00 PM - 12:00 AM).
- Process customer orders, returns, and inquiries with high accuracy and speed.
- Collaborate cross-functionally with the day-shift operations team to ensure seamless workflow.
- Utilize CRM software to log interactions and update client accounts.
- Identify and troubleshoot common logistical issues to prevent future escalations.
- Maintain a clean and organized workspace to adhere to safety standards.
Qualifications
- High school diploma or GED required.
- Must be available to work evenings, Monday through Friday.
- Strong verbal and written communication skills with a professional demeanor.
- Proficiency in Microsoft Office Suite and computer navigation.
- Basic math skills for transaction processing.
- Ability to work independently in a fast-paced, remote-friendly environment.