Job Description
Join our dynamic team at Sunrise Hospitality Group as an Evening Customer Service Specialist! We're seeking friendly, energetic individuals to deliver exceptional guest experiences during our peak evening hours. This flexible part-time role offers competitive pay and opportunities for advancement in the thriving Phoenix hospitality scene. Perfect for students, second-job seekers, or anyone seeking work-life balance with evening shifts.
Responsibilities
- Provide exceptional in-person customer service to evening guests
- Process transactions accurately using POS systems
- Manage reservations and inquiries for evening services
- Assist with venue setup and evening event coordination
- Resolve guest concerns promptly and professionally
- Maintain clean and organized work environments
- Collaborate with cross-functional teams for seamless operations
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience
- Strong communication and interpersonal skills
- Ability to work evenings (4 PM - 11 PM) including weekends
- Basic proficiency with point-of-sale systems
- Must pass background check and drug screening
- Flexibility to cover additional shifts during peak seasons
- Valid Arizona driver's license preferred