Job Description
Join our dynamic team at Pacific Retail Solutions as an Evening Customer Service Specialist. We're seeking passionate individuals to deliver exceptional customer experiences during our peak evening hours. This role offers flexible scheduling and the opportunity to grow within our award-winning retail environment. Enjoy competitive pay, employee discounts, and a supportive team culture.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process returns and exchanges using our POS system
- Assist with inventory management and stock replenishment
- Maintain a clean, organized sales floor during evening operations
- Collaborate with closing team to ensure seamless store transitions
- Upsell products and services based on customer needs
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings (3-11 PM) weekends
- Basic computer proficiency with POS systems
- High school diploma or equivalent
- Positive attitude and problem-solving mindset
- Reliable transportation to Harbor Drive location