Job Description
Flexible Evening Hours Available - Start Immediately!
Tampa Bay Solutions is seeking motivated Evening Customer Service Specialists to join our dynamic team. This part-time role offers the perfect work-life balance with flexible scheduling between 4 PM - 11 PM, ideal for students, parents, or professionals seeking supplemental income. Enjoy competitive pay, comprehensive training, and a supportive environment where your contributions make a real impact.
What We Offer:
- Competitive hourly pay with performance bonuses
- Flexible evening shifts (20-30 hours/week)
- Immediate start upon hiring
- Free on-site parking and transit reimbursement
- Opportunities for advancement
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve technical issues and process orders efficiently
- Document interactions in CRM system with precision
- Collaborate with support teams to resolve complex cases
- Maintain product knowledge through continuous training
- Uphold company standards for service quality
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Excellent verbal/written communication skills
- Ability to multitask in fast-paced environment
- Basic proficiency with Microsoft Office Suite
- Reliable transportation to our downtown Tampa location
- Flexible availability for evening shifts