Job Description
Join our dynamic team at Hospitality Horizons Inc. and enjoy the perfect work-life balance with our flexible evening shifts! We're seeking enthusiastic individuals to deliver exceptional customer experiences during our peak evening hours. This role offers competitive pay, a supportive work environment, and opportunities for advancement. Whether you're a student, parent, or career changer, our adaptable scheduling accommodates your lifestyle while building valuable skills in hospitality and client relations.
Responsibilities
- Provide outstanding customer service via phone, email, and in-person interactions
- Manage reservations and bookings with precision using our proprietary software
- Resolve customer inquiries and concerns promptly with a solutions-oriented approach
- Collaborate with cross-functional teams to ensure seamless operations
- Maintain accurate records of transactions and customer feedback
- Uphold brand standards through professional appearance and communication
- Contribute to a positive team atmosphere during peak evening hours
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service experience preferred
- Strong communication and interpersonal skills
- Proficiency with basic computer applications and reservation systems
- Ability to work independently and as part of a team
- Flexibility to work evenings (4 PM - 11 PM) and weekends
- Positive attitude and problem-solving mindset
- Reliable transportation to our downtown Austin location