Job Description
Join Urban Retail Solutions as an Evening Customer Service Specialist and become the face of our premium retail experience in downtown Louisville! We're seeking energetic individuals to deliver exceptional service during our peak evening hours (4 PM - 10 PM). This role offers flexible scheduling, competitive pay, and opportunities for advancement in a dynamic retail environment. Perfect for students, parents, or anyone seeking a rewarding part-time evening position.
Responsibilities
- Provide personalized assistance to customers in-store and via phone/email during evening hours
- Process transactions accurately using POS systems while maintaining cash handling security
- Manage inventory replenishment and visual merchandising during closing shifts
- Resolve customer inquiries with empathy and solution-oriented approaches
- Collaborate with evening team to achieve daily sales targets and operational goals
- Ensure store cleanliness and safety compliance during closing procedures
Qualifications
- Previous customer service or retail experience preferred
- Availability to work 4-10 PM shifts, including weekends
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Ability to stand/walk for extended periods
- Positive attitude and team-oriented mindset
- Reliable transportation to downtown Louisville location