Job Description
Join our dynamic team as an Evening Customer Service Specialist in Chicago! We're seeking energetic professionals to deliver exceptional service during our peak evening hours (4 PM - 10 PM). This role offers flexible scheduling perfect for students, parents, and second-job seekers. Enjoy competitive pay, weekly paychecks, and a supportive team environment. No weekends required!
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately using POS systems
- Resolve customer inquiries with empathy and efficiency
- Assist with inventory management and store merchandising
- Collaborate with evening staff to maintain store standards
- Operate point-of-sale systems and handle cash transactions
- Report operational issues to store management
Qualifications
- High school diploma or equivalent (students welcome)
- 6+ months customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Basic math proficiency for cash handling
- Flexible availability for evening shifts (4 PM - 10 PM)
- Reliable transportation to downtown Chicago location