Job Description
Join our vibrant team as an Evening Customer Service Specialist at Urban Oasis Hospitality Group! We're seeking energetic professionals to deliver exceptional guest experiences during our peak evening hours. Perfect for students, night owls, and those seeking flexible schedules. Enjoy competitive pay, dynamic work environment, and opportunities for advancement. Training provided!
Responsibilities
- Provide exceptional customer service in high-volume evening operations
- Process payments accurately using POS systems
- Manage reservations and seating arrangements
- Resolve guest inquiries with professionalism and efficiency
- Collaborate with kitchen and service teams for seamless operations
- Maintain cleanliness and organization of service areas
- Assist with inventory management and restocking
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Flexible availability (evenings, weekends, holidays)
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Basic cash handling experience
- Positive attitude and team player mentality