Job Description
Join our dynamic team as an Evening Customer Service Specialist at Urban Retail Solutions! We're seeking energetic individuals to deliver exceptional service during our peak evening hours. This flexible role offers the perfect work-life balance with competitive pay and a vibrant team environment. Help us create memorable experiences for our customers while advancing your career in retail.
Responsibilities
- Provide exceptional in-person and phone customer service during evening hours (4 PM - 10 PM)
- Process transactions accurately and efficiently using our POS system
- Assist with inventory management and restocking operations
- Resolve customer inquiries and complaints with professionalism
- Collaborate with team members to maintain store appearance
- Contribute to a positive, inclusive work environment
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic proficiency with point-of-sale systems
- High school diploma or equivalent required
- Reliable transportation to downtown Chicago location
- Positive attitude and problem-solving mindset