Job Description
Join our dynamic team as an Evening Customer Service Specialist at Metro Retail Solutions! We're seeking enthusiastic individuals to deliver exceptional experiences during our peak evening hours. This role offers flexible scheduling, competitive pay, and opportunities for advancement in New York's vibrant retail landscape. If you thrive in fast-paced environments and value customer satisfaction, apply today!
Responsibilities
- Provide exceptional in-store customer service during evening shifts (4 PM - 10 PM)
- Process transactions accurately using POS systems
- Manage inventory and stock replenishment procedures
- Assist with visual merchandising and store presentation
- Resolve customer inquiries and complaints with professionalism
- Collaborate with evening team members to maintain store standards
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic math proficiency for transaction handling
- Reliable transportation to Manhattan location