Job Description
Join Mesa Community Connect as an Evening Customer Service Specialist and become the heart of our community engagement! We're seeking energetic individuals to deliver exceptional support during our busiest evening hours. This flexible part-time role offers the perfect opportunity to work while supporting local initiatives. Enjoy a supportive team environment, competitive pay, and the satisfaction of making a direct impact on Mesa residents. No weekends required!
Responsibilities
- Provide exceptional in-person customer support during evening hours (4 PM - 10 PM)
- Handle inquiries regarding community programs and local services
- Process registrations and manage digital service terminals
- Assist with event setup and community outreach coordination
- Maintain accurate records of customer interactions
- Collaborate with day team to ensure seamless service continuity
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and interpersonal skills
- Basic proficiency with digital service platforms
- Ability to work independently with minimal supervision
- Flexible availability Monday-Friday evenings
- Positive attitude and problem-solving mindset