Job Description
Join Metro Retail Group as an Evening Customer Service Specialist and become the heart of our dynamic retail experience in Los Angeles! We're seeking friendly, energetic individuals to deliver exceptional service during our peak evening hours (4 PM - 11 PM). This flexible part-time role offers competitive pay, growth opportunities, and a vibrant team environment. Perfect for students, parents, or anyone seeking evening work in LA's thriving retail scene.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Manage inventory and maintain organized displays
- Resolve customer inquiries with professionalism and empathy
- Collaborate with team members during evening shift transitions
- Uphold brand standards and visual merchandising guidelines
- Contribute to a safe, clean, and welcoming store environment
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work evenings, weekends, and holidays
- Basic math and cash handling proficiency
- Proficient with technology and point-of-sale systems
- Positive attitude and team player mentality
- Reliable transportation for late evening shifts