Job Description
Join Fort Worth Retail Solutions as an Evening Customer Service Specialist and become part of our dynamic team dedicated to exceptional client experiences. This flexible evening position offers the perfect work-life balance while allowing you to develop valuable retail and communication skills. Enjoy a supportive environment with growth opportunities and competitive compensation.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels during evening hours
- Process transactions accurately using POS systems and maintain cash handling protocols
- Assist with inventory management, stocking, and visual merchandising
- Resolve customer inquiries and concerns with professionalism and empathy
- Collaborate with team members to ensure smooth evening operations
- Contribute to a clean, organized, and visually appealing store environment
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic math proficiency and comfort with technology
- Reliable evening availability (4-6 days/week, 5 PM - 10 PM)
- Positive attitude and commitment to customer satisfaction