Job Description
Join our vibrant team at Mesa Community Services and make a difference during our busiest hours! We're seeking enthusiastic Evening Customer Service Specialists to deliver exceptional experiences to our community members. Enjoy flexible evening and weekend schedules while contributing to a mission-driven organization. Perfect for students, parents, or anyone seeking work-life balance with competitive compensation and growth opportunities.
Responsibilities
- Provide outstanding in-person and phone customer support during evening and weekend shifts
- Process transactions, manage inventory, and maintain store cleanliness
- Resolve customer inquiries with empathy and professionalism
- Collaborate with cross-functional teams to ensure seamless operations
- Assist with community outreach events during weekend hours
- Adhere to safety protocols and company standards at all times
Qualifications
- High school diploma or equivalent (college students encouraged)
- Previous customer service or retail experience preferred
- Strong communication and problem-solving skills
- Availability for evenings (4 PM - 10 PM) and weekends
- Ability to stand for extended periods and lift up to 25 lbs
- Basic computer proficiency and POS system knowledge
- Positive attitude and commitment to community service