Job Description
Join Sacramento's premier retail destination as an Evening Customer Service Specialist! We're seeking dynamic individuals to deliver exceptional guest experiences during our peak evening hours. This role combines sales expertise with operational excellence in a fast-paced, team-oriented environment. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our expanding retail network.
Responsibilities
- Provide exceptional customer service through personalized assistance and product knowledge
- Process transactions accurately using POS systems while maintaining security protocols
- Manage inventory and merchandising displays to ensure store presentation standards
- Resolve customer inquiries and concerns with professionalism and empathy
- Collaborate with team members during peak evening operations and closing procedures
- Maintain clean and organized sales floor and checkout areas
- Support promotional campaigns and seasonal initiatives
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 1+ years experience in customer service or retail preferred
- Strong communication and interpersonal skills
- Ability to work evenings (4:00 PM - 10:00 PM) weekends
- Basic math proficiency and cash handling experience
- Proficiency with point-of-sale systems and technology
- Reliable transportation and punctuality
- Positive attitude and team-oriented mindset