Job Description
Join our award-winning team as an Evening Customer Service Specialist at Sunset Hospitality Group! We're seeking dynamic individuals to deliver exceptional guest experiences during our peak evening hours. Whether you're looking for supplemental income or a flexible career path, we offer both part-time and full-time evening positions with competitive pay and growth opportunities.
Why Work With Us?
- Competitive hourly wages + performance bonuses
- Flexible evening/night shifts (4-12 hour blocks)
- Comprehensive training and career advancement paths
- Positive team culture with monthly appreciation events
Perfect for students, parents, or career changers seeking work-life balance!
Responsibilities
- Deliver exceptional customer service during evening operations (5 PM - 1 AM)
- Handle guest inquiries, bookings, and resolve service issues promptly
- Process payments and maintain accurate financial records
- Collaborate with cross-functional teams to ensure seamless operations
- Uphold brand standards through consistent service delivery
- Contribute to inventory management and operational excellence
Qualifications
- Minimum 6 months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible evening schedules including weekends
- Basic computer proficiency with POS systems
- High school diploma or equivalent required
- Must pass background check and drug screening
- Valid driver's license (transportation between locations required)