Job Description
Join our dynamic team at Chicago Retail Solutions as an Evening Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service during our peak evening hours. This role offers flexible scheduling, competitive pay, and opportunities for growth in a vibrant downtown location. Perfect for students, parents, or anyone seeking evening work with a supportive team environment.
Responsibilities
- Provide exceptional in-person customer service during evening hours (4 PM - 10 PM)
- Process transactions accurately using POS systems and handle cash management
- Assist with inventory management and merchandising operations
- Resolve customer inquiries and complaints with professionalism
- Collaborate with team members to maintain store appearance and standards
- Support opening/closing procedures including security protocols
Qualifications
- High school diploma or equivalent; college students welcome
- 1+ years customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Basic math proficiency for cash handling
- Flexible availability including weekends and holidays
- Valid state ID for employment verification