Job Description
Join Seattle's premier hospitality team as an Evening Customer Service Specialist! We're seeking dynamic individuals to deliver exceptional guest experiences during our peak evening hours (4 PM - midnight). This flexible role offers both part-time and full-time opportunities with competitive pay and growth potential. Enjoy Seattle's vibrant nightlife while building a rewarding career in customer service.
What We Offer:
- Competitive hourly wage with performance-based incentives
- Flexible scheduling options including full-time opportunities
- Comprehensive training and career development programs
- Health benefits for full-time positions
- Employee discounts at local partner establishments
Responsibilities
- Provide exceptional customer service during evening hours (4 PM - midnight)
- Manage guest inquiries, reservations, and special requests
- Process payments and maintain accurate transaction records
- Collaborate with team members to ensure seamless operations
- Address and resolve customer concerns with professionalism
- Assist with inventory management and facility upkeep
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible evening and weekend hours
- Basic computer literacy and POS system familiarity
- Positive attitude and teamwork-oriented mindset
- Valid Washington state ID or driver's license