Job Description
Join our vibrant team at Georgia Retail Solutions as an Evening Customer Service Specialist! We're seeking friendly, energetic professionals to deliver exceptional experiences during our peak evening hours. Perfect for students, parents, or career-changers seeking flexible schedules with competitive pay and growth opportunities.
Enjoy a modern retail environment with state-of-the-art facilities, comprehensive training, and a supportive team culture. This role offers direct customer interaction, inventory management experience, and potential for advancement within our Georgia-based operations.
Responsibilities
- Provide exceptional in-person and phone customer service during evening hours
- Process transactions accurately using POS systems and handle cash/credit payments
- Manage inventory restocking and maintain visually appealing store displays
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with closing team to ensure store readiness for next business day
- Operate retail equipment (e.g., scanners, security systems) safely
- Participate in evening inventory counts and stock reconciliation
Qualifications
- High school diploma or equivalent (current students welcome)
- 6+ months customer service or retail experience preferred
- Strong communication and conflict resolution skills
- Ability to work flexible evening shifts (4-10 PM, including weekends)
- Basic math proficiency and comfort handling cash transactions
- Reliable transportation to Atlanta location
- Positive attitude with ability to multitask in fast-paced environments
- Must pass background check and drug screening