Job Description
Join our vibrant team at Metropolitan Retail Group as an Evening Customer Service Specialist! We're seeking energetic professionals to deliver exceptional shopping experiences during our peak evening hours. Enjoy competitive pay, flexible scheduling, and a dynamic work environment in the heart of NYC. Perfect for students, parents, or anyone seeking a rewarding part-time role with growth opportunities.
Responsibilities
- Provide outstanding customer service during evening shifts (3 PM - 11 PM)
- Process transactions accurately and efficiently using POS systems
- Assist with inventory management and merchandising tasks
- Resolve customer inquiries and escalations with professionalism
- Maintain store presentation standards during operating hours
- Collaborate with closing team to ensure smooth store operations
Qualifications
- Previous retail or customer service experience preferred
- Ability to work evenings, weekends, and holidays
- Strong communication and problem-solving skills
- Basic proficiency with point-of-sale systems
- High school diploma or equivalent required
- Positive attitude and team-oriented mindset
- Ability to stand for extended periods