Job Description
Join Boston Retail Solutions as an Evening Customer Service Specialist and become the face of our premium retail experience. This part-time evening role (15-20 hours/week, 3-5pm-10pm) offers competitive pay in a dynamic downtown environment. Perfect for students, parents, or professionals seeking flexible evening hours with growth opportunities. Enjoy a supportive team culture and training in customer engagement techniques.
Responsibilities
- Deliver exceptional customer service during peak evening hours (3pm-10pm)
- Process transactions accurately using POS systems and mobile payment platforms
- Resolve customer inquiries with empathy and product expertise
- Assist with inventory management and visual merchandising
- Collaborate with day staff for seamless store operations
- Contribute to a safe, clean, and organized retail environment
Qualifications
- Minimum 1 year customer service or retail experience
- Evening/weekend availability (minimum 3 shifts/week)
- Proficiency with POS systems and basic tech tools
- Strong communication and problem-solving skills
- Ability to stand for extended periods and lift 25 lbs
- High school diploma or equivalent required