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Retail 🏢 Part Time ⭐️ Verified

Evening Customer Service Specialist

Metro Retail Solutions
London
Estimated Salary
GBP 11,5 – GBP 13,5
Live Update
7 Mei 2026
Deadline
7 Mei 2027

Job Description

We're seeking vibrant individuals to join our evening customer service team in London! This immediate hire opportunity offers flexible evening shifts (15-25 hours/week) with competitive pay and rapid onboarding. As a key touchpoint for our valued clients, you'll deliver exceptional service while maintaining a positive, energetic atmosphere. Perfect for students, professionals, or anyone seeking evening flexibility. Enjoy a supportive team environment, modern facilities, and growth potential within our retail network.

Responsibilities

  • Provide exceptional customer service via phone, email, and in-person interactions
  • Process transactions efficiently using POS systems and handle cash management
  • Assist with inventory management and visual merchandising during evening hours
  • Resolve customer inquiries and complaints with professionalism and empathy
  • Collaborate with evening staff to ensure seamless store operations
  • Maintain high standards of store presentation and cleanliness
  • Adhere to company policies and security protocols

Qualifications

  • Previous customer service or retail experience preferred but not essential
  • Strong communication and interpersonal skills
  • Ability to work efficiently in fast-paced evening environments
  • Basic numeracy and cash handling competence
  • Flexible availability for evening shifts (typically 4 PM - 10 PM)
  • Positive attitude and problem-solving mindset
  • Team-oriented approach with reliability

Required Skills

Customer Service Retail Sales Cash Handling Communication Teamwork Problem Solving Time Management

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